Cannot download ios mail app

Private Messages : Unread. Posted Reply with quote 1. I am wondering if there is a setting on exchange server yes, my customer is still using that which could prevent the native iOS mail app to download e-mail attachements. One of several iOS users experiences the problem that he gets an error when trying to open mail attachments on their iOS devices size or type of attachement does not matter.

Error message is something like "cannot open attachement" and occurs mainly in mails that have previously been opened with Outlook. Any ideas? Reply with quote 2. Does this happen to the same account if configured on another ios device? How about another account on this problem device? Does it persist if the account is removed completely and readded? Reply with quote 3. Yes, it does - I checked that. Actually this user has two iOS devices iPhone and iPad and the problem occurs on both devices Quote: Does it persist if the account is removed completely and readded?

Reply with quote 4. Reply with quote 5. My 2nd question was if the problem occurs with a different account when added to the first device. But it sounds like you have an account issue and not a device one. Like Martin said, could be a policy issue for this one user Reply with quote 6. With an Android everything works perfectly, really strange Reply with quote 7. Have seen some craziness with Exchange Calendars and Appointments when that has happened with iPhones Please Read this.

This is to activate the Mail app and it sometimes works. Sometimes the problem that iPhone fails to download emails is caused by false Mail settings. If so, you can try to remove your Mail account from your device and then set up it properly again. After that, you can tap "Add Account" to add your mail again here with your email address and password.

This will not delete any personal files from your device like contacts, photos, videos and etc. It helps your device restore the Settings to a default state and make it work properly. You can try to hard reboot iPhone or iPad to resolve this Mail error.

If you are running a outdated iOS version, Apple might reminds you of upgrading your operating system in this way. After all, it's FREE! The app is available for both Windows and Macs so irrespective of which platform you use, you are covered. This is very useful, since both operative systems are not compatible.

EaseUS MobiMover for Mac and PC is a powerful tool for transferring data from your Apple mobile device to your computer, managing the variety of files that you create, and moving those huge videos quickly.

Store Download Support Live Chat. Fixed Here! Fix 2. Fix 3. Delete and Restart the App Download If the app fails to download or update, you can try deleting the app and reinstall directly. Fix 4. Fix 5. Fix 6. Fix 7.